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Mastering Workplace Communication

A comprehensive, practical course to improve clarity, writing, presentations, and team collaboration. It combines frameworks, templates, and practice exercises to make communication more effective across functions. Designed for managers and professionals who want immediate, workplace-ready improvements.

Updated September 17, 2025

About Course

A comprehensive, practical course to improve clarity, writing, presentations, and team collaboration. It combines frameworks, templates, and practice exercises to make communication more effective across functions.
Designed for managers and professionals who want immediate, workplace-ready improvements.

What Will You Learn?

  • Core principles of clear verbal and written communication
  • Structuring messages for different audiences (executives, peers)
  • Presentation skills and meeting facilitation techniques
  • Templates and tools for consistent team communication

Course Content

Communication Fundamentals

  • Principles of Effective Communication
  • Verbal vs. Non-Verbal Communication
  • Listening Skills & Active Feedback
  • Communication Basics

Team Communication Techniques

Professional Writing Skills

Conflict Resolution & Negotiation

Developing EI in Your Organization

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Mastering Workplace Communication
Free
Free access this course
Level
Intermediate
Enrolled
0
Duration 26 hours
Lectures
15 Lessons

Material Includes

  • Downloadable Communication Planning Template (PDF)
  • Team Meeting Checklist (Google Docs)
  • Slide Deck: Effective Communication Models
  • Sample Email Scripts for Common Scenarios
  • Printable Certificate of Completion
  • Access to Discussion Board & Peer Feedback
  • End-of-course Quiz & Knowledge Check

Requirements

  • No prerequisites; suitable for all professional levels
  • Willingness to practice presentations and writing task